Privacy policy

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This Privacy Policy describes how anapeuna.us (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

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Collecting Personal Information

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When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

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Automatically collected information

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• Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: shared with our processor Shopify

 

Information you give us

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• Registration and Profile Information: When you register to use our services or update your profile, we may collect various kinds of information about you including, your name and email address; your title, company and other profile information you provide; demographic information; and information you upload like photos, files, and documents.

 

• Payment Information: If you choose to use a paid Anapuena account or service, our payment processing vendor collects your credit card information and billing address.

 

• Third-Party Account Information: When you connect our services to your marketplace accounts on third-party websites, we collect the login and authentication information necessary to maintain the connection, as well as any information downloaded from these third-party websites, such as order and inventory information.

 

• Submissions and Customer Service: From time to time, we may use surveys, contests or sweepstakes requesting personal or demographic information and customer feedback.

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• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, to provide customer support.

• Source of collection: collected from you.

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• Disclosure for a business purpose: shared with our processor Shopify 

 

Use of Personal Information

 

In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Web site and services and to otherwise serve you and our users. For example, we may use your personal information:

 

To request feedback and to enable us to develop, customize and improve the Web site and our publications, products and services;

 

To conduct marketing analysis, to send you surveys or newsletters, to contact you about services, products, activities, special events or offers from Anapuena or our partners and for other marketing, informational, product or service development and promotional purposes;

 

To send you a welcoming email and to contact you about your use of the Web site and services; to respond to your emails, submissions, comments, requests or complaints; to perform after-sales services; to anticipate and resolve problems with our service; to respond to customer support inquiries, for assistance with our product and service development; and to inform you of updates to products and services from Anapuena that better meet your needs;

 

To send and receive order and inventory information from third-party websites in which you have an account for the purposes of the services of our websites;

 

To contact you if you win a contest; and for other purposes about which we notify you.

 

Anapuena may store and process personal information in the United States and other countries. Anapuena adheres to the U.S. Department of Commerce’s Safe Harbor privacy principles regarding the collection, use, and retention of personal information from the European Union. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://export.gov/safeharbor/.

 

Sharing Personal Information

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We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

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• We use Wix to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.wix.com/about/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioral Advertising

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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

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• FACEBOOK - https://www.facebook.com/settings/?tab=ads

• GOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-s/resources/policies/personalized-ads

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

Do Not Track

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Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Your rights

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If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

Data Retention

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When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

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Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact

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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@anapuena.us or by mail using the details provided below:

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Anapuena

15060 Waterford Chase Pkwy

Orlando, FL 32828, United States

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